Download the stencil here and put them in your 'My Shapes' folder and they will be available in Visio: Todate I havent received any help from AVTECH who I guess are inundated with requests for advice.Veeam Stencils for Microsoft Visio For VMware, Hyper-V and Veeam architects Compatible with Microsoft Visio 2019Lync Server 2010 Visio Stencil. The uncertainty I have is whether I can force a reset by completing the jumper process to T5 and T6 on the mainboard. Once I get into the system I will change the username and password (again), update the software and instal a VPN. I would post the link but Im not sure thats allowed. Try searching 'fixing AVTECH firmware issues - lakson. There is a security company is Singapore who has posted information on the problem and a short term fix. If you do a search on the internet you will see that vulnerabilities in the AVTECH software were apparently exposed quiet some time ago and AVTECH didnt respond until the virus started to take hold. As the NVR is remote I need to make the trip to test this (could be a week or so). There is a process on the internet that describes how to do this. Would be interesting to know how others have fixed it and whether the problem has come back?Īfter doing some research I intend to do a hard reset by putting a jumper on the mainboard.

The fact that the error message changes when I switch off the router firewall (virgin superhub 3) makes me think that this might be fixable

I have tried the obvious - switching the DVR/router on off and on to no avail.ĭoes anyone have any ideas about what may have happened. The other thing I noticed when I looked at the DVR footage on the monitor was that the clock was wrong when it had been right very recently so it's possible something has happened to the DVR? I have installed a new networked TV but disconnecting that makes no difference. If I disable the firewall on my router and try to access via the app the error message changes to 'The IP address xxxxxxxxx:xxxx is not accessible. I have tried to log on via a web browser directed at the IP address and port number I get a login screen but when I enter my details I get the message 'authentication failed' I have tried a local network search and the system is found but when I try to apply the settings I get the message 'failed to set parameters' Out of the blue when trying to access it from eagle eyes a received the message 'The user is wrong or the authority is insufficient'. It's networked with a static IP address and I use eagle eyes to view it online. I have had an avtech DVR running for several years.

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